FAQ

Want to join the LADIES F1RST blog team?
Email [email protected] today!

SHIPPING
Please allow 7-10 business days for processing, shipping and delivery. For questions about tracking or delays please contact us via email.

Thanks for the love and support!
“LADIES F1RST”

CAN I MAKE CHANGES TO MY ORDER?
At Ladies f1rst we are committed to providing you the best experience possible. We will try to accommodate any reasonable request prior to the order shipping. Please send all order requests to [email protected], or use the contact page.

WHEN WILL MY ORDER SHIP?
Most orders process within 2 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays. Expect up to 7-14 business days after processing to receive items and that does not include weekends or holidays.

WHAT IS YOUR CANCELLATION POLICY?
LADIES F1RST, believes in helping its customers as far as possible. Cancellations will be considered only if the request is made within 48 hours of placing an order. Unfortunately, the cancellation request will not be considered if the orders have already been processed.

I CHANGED MY MIND, CAN I GET A REFUND?
Due to these items being very limited, we do not take returns for refunds or credit. ALL SALES ARE FINAL. Please make sure that you review your order before you purchase. (correct size and color of your items)

BACKORDERS
Popular items may sell out quickly and will be temporarily on backorder. This means that the items are currently out of stock but will soon be restocked in our warehouse.
Ordering an item that is currently on backorder is a worry-free way to ensure that you will be first in line for the new inventory and that the item which you ordered will be sent out to you as soon as we receive it!
The back ordered items in any order will automatically ship out as soon as we receive the item in the order which they were placed. You will be notified via a shipment confirmation email once your back ordered items have been shipped.

DO YOU SHIP INTERNATIONAL?
Yes, International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.

How can I carry LADIES F1RST in my store?

Please send an email to [email protected] with the following information regarding your store:
Name of the store
Address and phone number
Brands the store currently carries
Proof of store (Photographs of the store exterior and interior)
*PLEASE NOTE*
We do not sell to stores that are not open. You must have an existing store that is currently open for business.